Reference

How We Handle Your Account Information

We collect the details you provide when opening your account, making deposits through bKash, Nagad or Rocket, and playing games in our lobby.

Account registration dataPayment transaction recordsDevice and login activityCookie and session trackingContact preferences
C Bazzi How We Handle Your Account Information
PRIVACY CONTACT

Reach Us With Data Questions

If you want to review what information we hold, update your contact details, withdraw consent for marketing messages, or request account data deletion, our support channels are open every day. Email and live chat let you describe your request in detail, and we aim to respond within one business day for data-access inquiries.

Live Chat Open the chat icon in the bottom corner of any lobby page to ask about your stored data, request a copy of your account records, or update your privacy preferences in real time with our team.
Email Support Send your data-access or deletion request to our support email address listed in the account settings menu. Include your registered mobile number so we can verify ownership before releasing personal information.
Account Settings Log in and visit the privacy tab under account settings to toggle marketing consent, download a copy of your transaction history, or close your account and trigger the data-retention countdown.
DATA PROTECTION

How We Secure and Manage Your Information

We encrypt payment details and passwords using industry-standard protocols so data transmitted between your device and our servers cannot be intercepted. Session cookies expire after thirty minutes of inactivity, forcing a fresh login to prevent unauthorised access if you leave your phone unattended. Third-party game studios receive only your session token and currency balance, never your wallet number or contact details, so they can display live odds and settle bets without accessing personal data.

Encryption in Transit

All login, deposit and withdrawal requests travel over encrypted connections that meet current security standards, protecting your bKash, Nagad and Rocket wallet numbers from interception during transmission.

Cookie Management

Our cookies remember your login state and language choice but do not track browsing outside C Bazzi. You can delete cookies through your browser settings, though this will log you out and reset your preferences.

Data Retention Limits

We keep transaction records and play logs as long as your account is open, then retain them for the period required by local law and eligible regions after closure before permanently erasing them from our systems.

Your Access Rights

You can request a report of all personal data we hold, ask us to correct outdated information, withdraw consent for non-essential processing, or instruct us to delete your account by contacting support through the channels above.

Privacy Policy Questions From Bangladesh Players

We ask for your mobile number, a password, date of birth, and preferred currency during sign-up. Later, wallet verification may require a photo of your national ID or a utility bill to confirm your address and prevent duplicate accounts.

No. Game providers receive only your session token and account balance so they can display live odds and settle bets. Your wallet details stay within our payment system and are never passed to third-party studios.

We retain deposit and withdrawal records for the period required by local law and eligible regions, typically several years, to support regulatory audits and resolve disputes. Once that window ends, we delete the data permanently.

Yes. Log in, open account settings, visit the privacy tab, and toggle off marketing consent. You will still receive essential account notifications such as withdrawal confirmations and security alerts, but no promotional emails or SMS.

We use session cookies to keep you logged in and preference cookies to remember your language choice. You can delete or block them in your browser settings, but this will log you out and reset your preferences each visit.

Contact our support team via live chat or email with your registered mobile number. We will verify your identity, then send a report listing your account details, transaction history, login records and any documents you uploaded during verification.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.